Telehealth has come a long way since the days of talking to a random doctor – who was on a panel selected by a corporate health insurance scheme – over the telephone. Nowadays, patients want to communicate with their own family doctor and someone who knows their medical history and thanks to the growing use of video consultations that is exactly what is possible.

The changing way in which doctors and patients interact, has undoubtedly, been challenging for some medical practices to adapt to, but those that have embraced the shift towards video consultations have already started to see some tremendous benefits.


There are four key drivers that have influenced this change in behavior and how we now access medical care and they are cost, time, location and technology.


The cost per visit to a medical practice continues to rise and that has forced some people to avoid getting the medical attention they need. Commoditizing healthcare is in no one’s best interest but this has become a reality for many medical practices and when that happens, more efficient use of practice resources need to be examined.


If you were to calculate the time it takes to treat one patient including their travel and waiting time, as well as the time spent on administrative duties by practice staff plus the actual consultation, then the entire process appears to be extremely time inefficient. Video consultations reduce the time it takes to treat a patient.


Physically getting to a medical practice can be difficult for some, particularly those in the more remote parts of the country as smaller medical practices continue to close down. Video consultations not only provide access to medical care across District and State boundaries but it also grants opportunities for specialist Consultants to be brought into certain cases to provide an expert opinion.


Of course, none of this could have come about if there was not the technology to underpin it all. HD quality HIPAA compliant video conferencing solutions such as ours gives medical care professionals the ability to not only hear from the patient but also to see any ailments they may have in fantastic definition, allowing for a more accurate prognosis to be made.


One of the greatest challenges facing any online environment or solution is data security and that is why it is essential for any medical practice to ensure that the video consultation software they use is fully HIPAA compliant.

It is around this core fundamental principle that MedRealTime has been designed so that not only can doctors save time, money and deliver better levels of care, but that they can do so knowing that all the information that is shared is held confidentially and securely.


It is not just doctors that will start to see the benefits that come from adopting video consultations but patients, healthcare administrators and businesses will do too. No longer will an employee have to take an entire morning off work just for a short visit to the doctor and instead consultations can be carried out remotely and fitted in around their schedule.

Patients going through a telehealth program won’t be referred to a doctor who they have never seen before but will be able to access their own doctor who will be able to deliver a care package tailored to their patient’s needs.

Healthcare and medical practice administrators will be able to spend more time caring for the patient and improving the healthcare experience rather than chasing up payments, following up on missed appointments or scheduling the doctor’s calendar.

When all of these benefits are added together they can have a huge advantageous impact on how medical care is delivered in America and that is the MedRealTime difference.